Business outcomes Community • Ensure I&D training for >90% of Triple Point employees. • Implementation of programmatic leadership of I&D, managed by the People team with support from an Inclusion & Diversity Group consisting of volunteers from across the business. • Continue promoting use of company volunteering day and supporting causes close to Triple Point people, targeting a continued increase in our volunteering hours given across the business. • Continue to improve tracking of modern slavery exposure and maintain 100% attendance of our modern slavery training (based on employees with >6 months service). • Maintain the customer satisfaction score above 4 out of 5 for Triple Point educational events. • Support our adviser community across the UK with education and training through a range of CPD events and start tracking the number of hours of CPD events. • Continue reporting the SDG alignment of our charitable activities. Commitments for 2025: